Smart IVR System

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Missed Call Services

Occasionally, you don’t even need to speak. Missed calls are an easy and cost-free way to communicate with your customers

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How do missed call solutions for communication work?

A missed call can be followed by an SMS, another phone call, or a combination of both. Missed call marketing originates from the way people communicate in USA, CANADA. Brands have been capitalizing on this by customizing the response to a missed call.

Customer sees your advertisement/promotion

The customer calls your virtual number seen on an advertisement.

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The call lands and disconnects

When a call lands on your virtual number, which is connected to a missed-call call flow in your account, it is disconnected.

Leads are generated and stored in spreadsheets

Google spreadsheets can be used to export your callers’ information

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Callback service or text message

Once a missed call lands on your virtual number, an automated callback or SMS can be triggered to tell a consumer.

Missed Call Services Benefits

Once a missed call lands on your virtual number, an automated call back or SMS can be triggered to tell a consumer.

Customization

A missed call can be followed by a number of things, including another call, a text message, an affirmation, and so on.

Analysis

All of the actions can be tracked and simply analysed.

Cost​

There is no charge to the customer. The use of missed call services boosts engagement.

How to Make the Most of Missed Call Service for Your Company

Easy updates

A missed call to a virtual phone number usually results in an SMS alert with the requested information. Banking is one area that has done this exceptionally well.

Customer verification

For client verification, a missed call notice is a better option than OTPs. Request that they confirm their phone number by making a missed call to a certain number.

Opt-in/out of lists​

You can use missed calls to encourage customers to opt in or out of your promotional campaign list.

Registration/Lead generation

This is particularly effective for folks who do not have access to the internet or other kinds of communication.

Engagement/Votes

Media and TV shows have made the best use of missed call marketing campaigns to build non-intrusive engagement with customers.

COD confirmation

Send an SMS with a phone number where they can contact to confirm a COD order if it's a cash on delivery (COD) order.

Drive downloads

Once a person gives a missed call on the number, they will receive an SMS with the link to download the app.

Collect feedback​

It's critical to close the feedback loop with your clients. Campaigns based on missed calls are a simple method to accomplish this.

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Our support center is available round the clock 365 days.

We'd love to hear from you. Here's how you can reach us. Interested in the Cafmotel platform but don't know what to choose? Give us a call and we'll offer the solution that works for your industry.

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